Kedai168 takes the privacy of every registered member seriously. This Privacy Policy clearly outlines what data we collect, how it is used, who it may be shared with, and your rights as a member to control your own personal information.
The kedai168 Privacy Policy is built on these principles – not merely to satisfy legal requirements, but because we genuinely value your trust.
Every piece of information you send to Kedai168 — from login credentials and deposit details to conversations with our customer support team — is protected by the same 256-bit SSL encryption used by Malaysia's leading banks. None of your data is transmitted in plain text that could be intercepted by third parties.
Kedai168 has never and will never sell, rent, or trade members' personal data to third parties for marketing or commercial purposes. Your data is used solely for the operation of Kedai168's services and for purposes you have explicitly consented to. This is our absolute commitment to every Malaysian member.
All of kedai168's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data that is necessary, use it solely for the stated purposes, store it securely, and fully respect the rights granted to you as an individual under Malaysian law.
As a kedai168 member, you have the full right to request a copy of the personal data we hold about you, request corrections to any inaccurate data, and in certain circumstances request the complete deletion of your data. All such requests can be made through kedai168's official support channels and will be processed within 14 business days.
Kedai168 follows a data minimisation principle — we only collect information that is genuinely necessary to provide our services safely and effectively. We do not request irrelevant information and do not retain data beyond what is required for operational purposes, legal compliance, or dispute resolution.
If you no longer wish to receive promotional emails, SMS notifications, or marketing messages from Kedai168, you may unsubscribe at any time via the "unsubscribe" link in any of our marketing emails, or by contacting Kedai168 customer support. Unsubscribing will not affect essential operational communications such as transaction confirmations.
By registering and using the kedai168 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read this document carefully. If you have any questions or concerns about your data privacy, contact us at support@kedai168.asia before using our services.
Kedai168, operating through the domain kedai168.asia, is the data controller for all personal information collected from members using our platform. This means kedai168 is responsible for determining the purposes and methods of processing your personal data, ensuring that data is adequately protected, and complying with all relevant obligations under applicable Malaysian law.
This Privacy Policy covers all services provided by kedai168 – including the slots gaming platform, Live Casino, table games, Sports Betting, and all related customer support channels. It applies to all registered kedai168 members in Malaysia regardless of the access method used, whether via web browser or mobile app.
Kedai168 operates and stores data in an environment that complies with Malaysia Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that every aspect of our data handling meets the standards set by this legislation and relevant international industry best practices.
Kedai168 collects various categories of personal data across different contexts — during account registration, while you use the platform, and during interactions with our support team. Below is a full breakdown of the data we may collect:
Note: kedai168 does not store full credit or debit card numbers. Card transactions are processed directly by licensed and secure payment gateways. We only receive a transaction reference, not full card details.
Kedai168 uses collected personal data solely for legitimate and necessary purposes. Below are the primary purposes for which your data is processed, along with the legal basis that permits us to do so:
| Purpose of Use | Legal Basis |
|---|---|
| Account management & identity verification | Fulfilment of service contract |
| Deposit & withdrawal processing | Fulfilment of service contract |
| Age verification (18+) & KYC | Legal obligations |
| Fraud detection & anti-money laundering | Legal obligations & legitimate interests |
| Customer support & dispute resolution | Contractual fulfilment & legitimate interests |
| Promotional communications & personalised offers | Your consent (which can be withdrawn) |
| Usage analytics for platform improvement | Kedai168's legitimate interests |
| Responsible gambling & risk detection | Legal obligations & consumer protection |
Kedai168 does not make fully automated decisions that have legal or similarly significant effects on you based on personal data processing, except in routine financial transaction verification processes that are protected by appropriate technical safeguards.
Kedai168 does not sell, rent, or trade members' personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share data with certain parties to enable our services to function properly:
Our Commitment: Every third party granted access to Kedai168 member data is bound by a strict data protection agreement and is only permitted to use that data for the specific purposes related to the services they provide to Kedai168. They are not permitted to share that data with any other party or to use it for their own purposes.
Kedai168 continually invests in robust security infrastructure to protect members' personal data from unauthorised access, accidental disclosure, unlawful modification, or unauthorised destruction. The key security measures we have implemented include:
While no security system is entirely foolproof, kedai168 is committed to employing the latest and most robust security measures to protect your data. If you suspect any suspicious activity on your account, contact kedai168 support immediately.
Kedai168 does not retain your personal data for longer than is necessary for the purposes it was collected, or longer than required under applicable Malaysian law. Below is a guide to the retention periods for different categories of data:
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered by any party. If you request early account deletion, kedai168 will process that request subject to the applicable minimum data retention obligations under the law.
Kedai168 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our website.
You can manage cookies through your web browser settings. Please note that disabling essential cookies may affect your ability to log in and use certain kedai168 features properly.
Under Malaysia's Personal Data Protection Act 2010 and the privacy principles adopted by Kedai168, you have the following rights regarding your personal data. Kedai168 is committed to respecting and facilitating the exercise of all these rights:
You have the right to request a copy of the personal data Kedai168 holds about you. Requests will be processed within 14 business days.
If your data is inaccurate or out of date, you have the right to request a correction without undue delay.
In certain circumstances, you may request the deletion of your data, subject to any applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without having to provide a reason.
In certain circumstances, you may request that we temporarily restrict the processing of your data — for example, while the accuracy of that data is under review.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
To exercise any of the rights above, contact the Kedai168 privacy team at support@kedai168.asia with the subject line "Privacy Rights Request", and include your full name and registered account email for identity verification. Kedai168 will respond within 14 business days of receiving a complete request.
Kedai168 takes its responsibility to protect minors extremely seriously. Our platform is strictly for individuals aged 18 and above only. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
The kedai168 registration process requires date of birth verification, and we reserve the right to request age verification documents (MyKad or passport) at any time as part of our KYC (Know Your Customer) process. Any account suspected of belonging to an underage individual will be immediately suspended and investigated.
If you discover that someone under the age of 18 has registered an account on kedai168, please contact us immediately at support@kedai168.asia. We will take immediate action to close the account and delete all associated data.
Parents & Guardians: If you are concerned about a child or dependent accessing online betting platforms, we recommend using suitable parental control software to block access to betting sites. Kedai168 fully supports efforts to protect minors from early exposure to gambling.
Kedai168 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or the way we operate our services. When significant changes are made, we will take the following steps to ensure you are informed:
Continued use of the Kedai168 platform after the effective date of any changes will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.
If you have any questions, concerns, or complaints regarding how Kedai168 handles your personal data, our privacy team is here to help. We take every privacy enquiry seriously and will respond within a reasonable timeframe.
This Privacy Policy is to be read together with Terms & Conditions kedai168 and forms part of the overall agreement between you and kedai168.
Answers to the questions Malaysian members ask most frequently about how their personal data is handled at Kedai168.
Some of the usage data kedai168 collects is used to support our responsible gaming programme – to identify playing patterns that may indicate risk and to ensure a healthy gaming experience for all members. This includes automated monitoring for sharp increases in wagering amounts or unusually high gaming frequency. If our system detects a concerning pattern, our team may reach out to you with relevant support information. Learn more about Responsible Gambling at Kedai168.