Kedai168 Terms & Conditions – A Complete Guide for All Malaysian Members

In these Terms & Conditions, the following words and phrases carry the meanings stated unless the context requires otherwise:

• "Kedai168" / "We" / "Platform" – refers to the website and services operated under the kedai168.asia domain, including all associated mobile applications.
• "Member" / "You" / "User" – refers to any individual who has registered and holds an active account with Kedai168.
• "Account Balance" – the total amount in Malaysian Ringgit (RM) available in a member's account at any given time, including cash and eligible bonus credits.
• "Bonus" – any credits, free money, free spins, or promotional benefits credited to a member's account based on specific promotion conditions.
• "Rollover" / "Turnover" – the total wagering requirement that must be met before the bonus balance can be converted into withdrawable cash.
• "Game" – refers to all types of games available on Kedai168, including slots, Live Casino, table games, and Sports Betting.
• "RNG" – Random Number Generator, a system used to ensure game outcomes are fair and unpredictable.

Kedai168 is an online entertainment platform provided exclusively for individuals who meet the following eligibility requirements. By registering, you confirm that you satisfy all of these conditions:

• You are 18 years of age or older at the time of registration. Kedai168 strictly prohibits the use of the platform by underage individuals and reserves the right to request age verification at any time.
• You are real individual who registers for your own personal use – not on behalf of another person, not as a corporate entity, and not for any commercial purpose.
• You may only have one account at Kedai168. Multiple account registrations by the same individual are strictly prohibited and may result in all related accounts and accumulated balances being frozen.
• All information you provide during registration – including your full name, date of birth, phone number, and email address – is accurate, complete, and current.
• You are registering of your own accord and were not pressured, deceived, or manipulated by any party into creating an account at Kedai168.

As a Kedai168 member, you are fully responsible for all activity that takes place on your account. This includes any bets placed, transactions executed, and bonuses activated – regardless of whether you personally carried out those actions.

• A Kedai168 account is for for the member's personal use only. Sharing your password, allowing others to access your account, or operating someone else's account constitutes a breach of these terms and may result in account closure.
• You are responsible for keep your password confidential your account. If you suspect your account has been accessed without authorisation, contact Kedai168 support immediately.
• Kedai168 recommends the use of a strong and unique password – a combination of uppercase and lowercase letters, numbers, and symbols – and change it regularly.
• Any update personal information (phone number, email address) must be done through your account panel or with the assistance of Kedai168 customer support along with identity verification.

Kedai168 reserves the right to suspend or close any account reasonably believed to be involved in fraudulent activity, money laundering, bonus abuse, or any conduct that violates these terms or applicable Malaysian law.

All financial transactions on Kedai168 are conducted exclusively in Malaysian Ringgit (RM). Kedai168 does not accept any foreign currency and does not provide currency exchange services.

Deposit

• Accepted deposit methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks, RHB Now, Public Bank, Hong Leong Bank).
• Minimum deposit: RM10 for most payment methods.
• Deposits are processed immediately and credited to your account within seconds.
• All deposits must be made using a payment method that is registered in your own name. Kedai168 does not accept third-party deposits.

Withdrawal

• Minimum withdrawal: RM30 per transaction.
• Withdrawals to Malaysian eWallets are processed within 10–30 minutes after approval.
• Withdrawals to FPX (bank) are processed within 1–3 hours on business days.
• Withdrawals may only be made to the payment method the same as the one used for the deposit for security purposes.
• Kedai168 reserves the right to delay withdrawals for the purpose of KYC verification or security checks if required. In such cases, we will reach out to you via email or live chat.

Kedai168 offers a wide range of promotions and bonuses for members – from welcome bonuses, daily reloads, weekly cashback, sports rebates, daily free spins, to VIP bonuses. Each promotion has its own specific terms stated on the respective promotions page, which form part of these overall Terms & Conditions.

• Bonus cannot be withdrawn directly – it must first meet the rollover requirements before it can be converted into withdrawable cash.
• Rollover rates are stated as "x times" – for example, 30x means the total amount (deposit + bonus) must be wagered 30 times before a withdrawal is permitted.
• Each bonus has validity period stated. Bonuses whose rollover requirements are not met within that period will be expired and credited back to Kedai168.
• Kedai168 strictly prohibits bonus abuse – including registering multiple accounts to claim bonuses repeatedly, using betting strategies specifically designed to meet rollover requirements with minimal risk, or any form of collusion between members to manipulate the bonus system.
• Kedai168 reserves the right to void the associated bonus and winnings if abuse is detected, without prior notice.

All games available at Kedai168 – including slots, live casino (baccarat, blackjack, roulette, Dragon Tiger), table games (poker, sic bo, pai gow), and other games – are subject to specific rules available under the "Game Information" section for each title. The following general rules apply to all games:

• The outcome of all games is determined by independently audited RNG and are final unless a verifiable technical error can be demonstrated.
• In the event of internet connection disruption during an active game, the Kedai168 system will record the last known game state and outcome once the connection is restored. Any bets already placed will not be automatically voided.
• Any software or technical errors that affects game outcomes will be investigated and, if confirmed, all related bets will be voided and refunded to players.
• Usage any automated software, bots, or assisted tools that provides an unfair advantage in gameplay is strictly prohibited and may result in account suspension and forfeiture of all balances.

Kedai168's Sports Betting section covers the Malaysia Super League, English Premier League, La Liga, UEFA Champions League, BWF badminton, esports (Mobile Legends, Dota 2, VALORANT, CS2), NBA basketball, Grand Slam tennis, and over 30 other sports. The following specific rules apply:

• The odds displayed on the Kedai168 platform are updated in real time and may change until the bet is accepted and confirmed by the system.
• Bets that have been received and confirmed are final and non-reversible by the member except in specific cases detailed in the bet cancellation policy.
• Matches that suspended or cancelled before the end of the first half will result in bet cancellation and a refund of the balance to the member. Matches that resume after a suspension are considered completed.
• In the event of officially contested match results, Kedai168 will abide by the decision announced by the official governing body of the relevant competition.
• Betting in-play (live) subject to additional terms applicable at the time the bet is placed, including the possibility of bet rejection during critical moments of a match.

Kedai168 implements comprehensive technical and operational security measures to protect the accounts and personal data of all members. That said, account security is a shared responsibility between the platform and its members.

• Kedai168 uses 256-bit SSL encryption for all communication between your browser and our servers.
• Members' personal data is processed and stored in accordance with Malaysia Personal Data Protection Act 2010.
• Kedai168 will never ask for your password via email, SMS, or live chat. Never share your password with anyone claiming to be a Kedai168 representative.
• Members have the right to request a copy of personal data held by Kedai168 or request deletion of their data in accordance with rights granted under Malaysian law.

For more information on how Kedai168 handles your personal data, please refer to Privacy Policy ours, which form part of these terms.

Kedai168 is fully committed to the principles of responsible gambling. Our platform is for entertainment purposes only and should not be seen as a means of generating income, resolving financial difficulties, or replacing legitimate sources of funds.

• All members may set daily, weekly, or monthly deposit limits in your account settings. Decreases to limits take effect immediately; increases are subject to a 24-hour waiting period.
• Function self-exclusion (self-exclusion) is available for periods of 24 hours, 7 days, 30 days, or permanently. Suspended accounts cannot be accessed during that period and cannot be reopened early.
• Kedai168 prohibits underage players (under 18 years of age) from using this platform. If you suspect an underage player is using this platform, please contact us immediately.
• If you or someone you know needs help with gambling problems, support resources are available on the Responsible Gaming ours.

Kedai168 reserves the right to suspend or close a member's account in the following circumstances, with or without prior notice depending on the severity of the case:

• Violation of any part of these Terms & Conditions, including registering multiple accounts, bonus abuse, or identity fraud.
• Evidence of money laundering, financial fraud, or suspicious transactions identified through legal compliance requirements.
• Voluntary account closure requested by the member through Kedai168's official support channels.
• Accounts inactive for more than 24 consecutive months with no logins or transactions.

In cases where an account is closed due to a breach, Kedai168 reserves the right to forfeit any bonus balance with outstanding rollover requirements. Any legitimate cash balance will be returned to the member's original payment method once the investigation is concluded.

Kedai168 provides its platform and services on an "as-is" basis. While we make every effort to ensure the platform runs smoothly and without interruption, we cannot guarantee 100% uninterrupted availability under all circumstances.

• Kedai168 is not liable for losses arising from service disruptions caused by factors beyond our control – including power outages, natural disasters, or regulatory decisions.
• Kedai168 is not liable for internet connection issues by the member that causes disruption during an active game.
• Kedai168's maximum total liability in any claim shall not exceed the amount wagered by the member in transactions related to the claim.

Kedai168 is committed to resolving all disputes in a fair, transparent, and timely manner. Our dispute resolution procedure is as follows:

• Step 1 – Contact Customer Support: Any complaints or disputes must be brought to the Kedai168 support team via live chat or email (support@kedai168.asia) within 30 days from the date of the disputed incident.
• Step 2 – Internal Investigation: Kedai168 will investigate complaints within 7 working days and provides a written response to the member with the outcome and explanation.
• Step 3 – Appeal: If a member is dissatisfied with the outcome of the internal investigation, they may request a review by an independent panel by submitting a written request within 14 days from the date of the internal decision.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Kedai168 and its members agree to resolve any disputes through good-faith negotiation before any formal legal action is taken.